Home E-commerce Data Digital in-store Tech Sustainability Get in touch Back to Digital in-store July 7, 2022 I n a retail industry more digital than ever and with the ever growing customer expectations, Carrefour has to reinvent itself and its processes to become a DigitalRetail company. To manage this transformation, collaborators need the best tools to become the very best. Which is why Carrefour Spain came up with the Sherpa project to revolutionize its digital in-store back office. In a store, when a customer has a question, there is often a round trip between the sales area and the store’s office, where the computer containing the information is located. The same goes for printing new labels, ordering products and so on. At the end of the day, that’s several kilometers traveled and so much less time spent with our customers. At Carrefour, we want to put an end to this. To do so, we decided in all our countries to switch to u.care, a mobile app designed for 100% of...
SUBSCRIBE LOGIN Technology February 15, 2022 6:58 AM Share this article Non indigenous shoppers can now buy groceries from Carrefour hypermarkets and supermarkets through the use of their International Security Verification Pin Number. The move follows the announcement of the extension of Carrefour and Everli’s international commercial agreement in December of last year. The service is available in Lille, Lyon, Nice, Toulouse, Bordeaux, Montpellier, Nantes, Grenoble, Rennes and Paris, as well as surrounding suburbs. Elodie Perthuisot, executive director of e-commerce, data and digital transformation at Carrefour Group, said, “Personal shopping is a new trend within the booming Home Delivery market. […] Carrefour wanted to embrace this new segment to complement its existing e-commerce services’ portfolio, and meet customers’ expectations. “The success of our partnership with Everli in other countries for weekly big baskets, made us confident to naturally develop togeth...